Your privacy matters to us

This website is run by Town and Country Care (Whitby) Ltd. We keep things simple: we only collect personal information you choose to give us, and we only use it to respond to you.

What we collect

If you use our contact form, we collect the details you enter — your name, contact details and message — so we can reply and, if you go on to use our services, arrange your care. We don’t use analytics trackers or advertising cookies on this site; the only cookie used is a short-lived essential one that makes the contact form work securely.

How we use it

Your enquiry is seen only by our team. We never sell or share your details with third parties for marketing. Care records for our clients are handled separately, under our regulated care policies and the requirements of the Care Quality Commission.

Your rights

You can ask us at any time what information we hold about you, ask us to correct it, or ask us to delete it. Just contact us at info@townandcountrycare.com or call (01947) 606187.